Implementation of a Medication Therapy Management Intervention in Ambulatory Care Settings: Experiences and Lessons Learned From the MyRx Pilot

This case study represents the collective work of the Medication Therapy Management Learning Community (MTM LC), a quality improvement initiative sponsored by the Agency for Healthcare Research and Quality (AHRQ) Health Care Innovations Exchange. The document distills the expertise, knowledge, and experiences of the members of the MTM LC. The MTM LC built upon a previous innovation called the Managing Your Medications (MyRx) Medication Adherence Program and documented lessons learned, which fall into five main categories:

 

The document’s overall goal is to provide a resource to help guide future adoption and implementation of MTM interventions such as the MyRx program. Audiences that may benefit from this document include the MTM LC’s member organizations, as well as other organizations and clinicians seeking to implement MTM programs in ambulatory care settings, such as primary care organizations, federally qualified health centers (FQHCs), FQHC look-alikes, charitable care clinics, and charitable pharmacies.